Our Work

Gaining a single view of the business

MicroPoise relied on traditional communication methods with its sales partners and lacked up-to-the-minute data on sales opportunities. 

MicroPoise
A leader in test equipment for automotive and tire industry
Summa Services:
Partner Solutions Used: Salesforce Sales Cloud, Salesforce Partner Communities

The Opportunity

MicroPoise, a leader in test equipment for automotive and tire industry lacked a 360 view of its sales pipeline.

  • Sales Management didn’t have visibility into Partner opportunities, creating forecasting issues and poor data for manufacturing planning
  • Global sales partners lacked account and pipeline data in their geographies and industries
  • With customers in China, India, Europe, South East Asia, Mexico and South America, the Micro-Poise faced difficulties training sales partners across time zones and languages

The Approach

Summa deployed Salesforce Partner Community for MicroPoise and its global partners. 

  • Provided data to partners on accounts and contacts allowing for better research on prospects
  • Provided MicroPoise with a view into partners’ opportunity pipelines for more accurate sales and production forecasting
  • Automated standard communications
  • Created customized self-paced curriculum and interactive instructor led webinars for global training

The Results

Greater visibility into the business has led to improved collaboration and resulted in more Partner Channel Sales. 

  • Automotive and tire manufacturers across the globe now initiate and update opportunities themselves
  • Sales partners do business in the Salesforce Community
  • MicroPoise and partners have up-to-the-minute view of the business
 
 
 

More of Our Work

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