Download the viewpoint

Becoming digital is not just about implementing technology; it’s also about developing a business strategy that permeates the entire organization. It requires increasing agility and driving better engagement both inside and outside of the organization.

The solution is a digital value chain—digital applied to the end-to-end value chain, focused on delivering superior outcomes. The entire organization is aligned to optimize and improve upon those outcomes to transform their organizations, create sustainable competitive advantage and accelerate positive financial results.

Leaders across industries are moving toward digital value chains to drive sustainable growth and improve the customer and citizen experience. Drawing upon insights from the 2021 CGI Voice of Our Clients, along with the work of our experts across the globe, this executive insight offers recommendations for building successful digital value chains.